Question 1

1. What's the process from initial interest to starting sessions?

Accepted Answer

Once you've expressed interest, here's what happens:

1. Demo & outline agreement - We'll discuss your needs and confirm programme details
2. Programme Participation Agreement signed - This formalises your participation
3. Onboarding meeting - We'll request your assets and specific requirements (see question 2)
4. Invoice issued - Payment is required before we begin creating your materials
5. Materials creation - We develop your customised LaunchPad programme 
6. Portal upload - Materials go live on your dedicated portal ~2 weeks before your start date
7. Staff briefing session - We run an online introduction for your teaching team

Typical timeline from signing to student start: 4-6 weeks, depending on your requirements and asset provision.

Question 2

2. What information and assets will we need to provide?

Accepted Answer

Key items include:
 • Branding: Logo files (preferably PNG with transparent background) and brand guidelines
 • Policies: Your institutional AI policy or student guidance documents
 • Programme details: Student numbers, cohort description, intended start date
 • Terminology: For example, how you refer to your year groups, and teaching staff
 • Student device use: Confirmation students can use phones/devices for quizzes and ChatGPT access

We'll send a detailed onboarding form covering all requirements. The more context you provide about your student cohort, the better we can tailor the content.

Question 3

3. How long does it take to get our tailored version ready?

Accepted Answer

From receiving your signed agreement and assets: typically 3-4 weeks to create your materials, with portal access provided ~2 weeks before your intended start date.

We'll agree a timeline during onboarding that works with your academic calendar.

If you need expedited delivery, please let us know - we can often accommodate urgent requests.

The AI Literacy LaunchPad

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